DOCUMENTATION / STAFF / ROLES
Trainee
Responsibilities, authority, access, and escalation for the Trainee staff role.
Trainee is the entry point to staff: limited permissions, real cases, and a training period where every action is reviewed for quality.
Responsibilities
- Handle basic reports and clear minor violations
- Monitor chat and collect accurate evidence
- Issue only the actions allowed by assigned limited permissions
- Learn the rules, tools, documentation, and escalation process
- Ask a Moderator for help whenever a case is unclear or serious
- Complete the onboarding checklist and training sessions
- Keep notes on every action so it can be reviewed
Role access and authority
- Document incidents and add case notes
- Issue basic warnings under trainee policy
- Escalate mutes, kicks, and bans to established staff
Escalation
- Escalates cases to: Moderator
Staff accountability
Permissions must be used for legitimate server operations. Staff actions can be logged and reviewed by higher staff or the owners.
How is this role obtained?
Owner roles are private and unobtainable. Other staff roles are available only through official recruitment, assessment, and promotion; asking for a role does not grant it.