DOCUMENTATION / STAFF / ROLES
Head Moderator
Responsibilities, authority, access, and escalation for the Head Moderator staff role.
The Head Moderator leads the moderation team day to day — triaging reports, reviewing decisions, and handling escalated, complex, or sensitive cases.
Responsibilities
- Lead and coordinate moderation cases across the team
- Handle escalated, complex, or sensitive moderation work
- Triage incoming reports and assign them to the right moderators
- Review and approve moderator decisions when required
- Maintain clear documentation for every moderation action
- Coach Senior Moderators and run quality checks on case handling
- Escalate security-sensitive or configuration-related matters to administration
Role access and authority
- Lead and review the moderation team
- Approve or execute serious enforcement
- Handle lockdowns, raids, and escalated cases
Escalation
- Receives cases from: Senior Moderator
- Escalates cases to: Administrator
Staff accountability
Permissions must be used for legitimate server operations. Staff actions can be logged and reviewed by higher staff or the owners.
How is this role obtained?
Owner roles are private and unobtainable. Other staff roles are available only through official recruitment, assessment, and promotion; asking for a role does not grant it.