Tickets Commands
Lyxia tickets slash commands, usage, options, and availability.
100% slash commands
Lyxia is 100% slash-command based. Legacy prefix commands have been removed in line with Discord’s Message Content Intent restrictions. Type / in Discord to discover and run commands.
Tickets
/apppanel
Application panel management
Usage: /apppanel add <channel> <message_id> <application_name> [button_color]
Applies application button to a message
Options:
channel— Where is the message located (channel, required)message_id— Message ID (text, required)application_name— Application name (text, required)button_color— Button color (text, optional) Choices:Red,Blue,Green,Gray.
Usage: /apppanel remove <channel> <message_id> <application_name>
Removes ticket button from a message
Options:
channel— Where is the message located (channel, required)message_id— Message ID (text, required)application_name— Application name (text, required)
Usage: /apppanel default [channel]
Generates default application panel
Options:
channel— Channel (channel, optional)
Usage: /apppanel enable <application_name>
Reenable application form
Options:
application_name— Application name (text, required)
Usage: /apppanel disable <application_name>
Close application form
Options:
application_name— Application name (text, required)
/appreview
Review an application
Usage: /appreview accept <role>
Accept an application
Options:
role— Accept as (text, required)
Usage: /appreview deny [duration] [reason]
Deny an application
Options:
duration— Application creation cooldown (text, optional)reason— Reason (text, optional)
Usage: /appreview allow_chat
Allow chat in an application
Usage: /appreview deny_chat
Deny chat in an application
Usage: /appreview history
View user history
/tclose
Close a ticket
Usage: /tclose request [reason]
Request the ticket to be closed
Options:
reason— Reason (text, optional)
Usage: /tclose force <silent> [reason]
Closes the ticket without any request sent
Options:
silent— If set to true, the ticket creator won't receive a message that their ticket was closed (true/false, required)reason— Reason (text, optional)
/tedit
Edit ticket properties
Usage: /tedit move <category>
Move the ticket to a different category
Options:
category— Ticket Category (channel, required)
Usage: /tedit merge <ticket>
Merge the ticket with another ticket
Options:
ticket— Target ticket channel (channel, required)
Usage: /tedit rename <name>
Rename the ticket channel
Options:
name— New channel name (text, required)
Usage: /tedit whitelist
Whitelist the ticket from inactivity closures
/tnote
Manage internal notes on this ticket
Usage: /tnote add <content>
Add an internal note to this ticket
Options:
content— Note content (text, required)
Usage: /tnote list
List internal notes on this ticket
Usage: /tnote remove <index> [clear]
Remove an internal note by its number
Options:
index— Note number as shown by /tnote list (number, required) Minimum: 1.clear— Remove all notes instead (true/false, optional)
/tpanel
Generate a new ticketpanel
Usage: /tpanel default [channel]
Generates default ticket panel
Options:
channel— Channel (channel, optional)
Usage: /tpanel add <channel> <message_id> <category_name> [button_color]
Applies Ticket button to a message
Options:
channel— Where is the message located (channel, required)message_id— Discord message ID (text, required)category_name— Ticket Category name (text, required)button_color— Button color (text, optional) Choices:Red,Blue,Green,Gray.
Usage: /tpanel remove <channel> <message_id> <category_name>
Removes ticket button from a message
Options:
channel— Where is the message located (channel, required)message_id— Discord message ID (text, required)category_name— Ticket Category name (text, required)
Usage: /tpanel enable <category_name>
Reenable ticket category
Options:
category_name— Ticket Category name (text, required)
Usage: /tpanel disable <category_name>
Disable ticket category
Options:
category_name— Ticket Category name (text, required)
/tpermission
Manage ticket permissions
Usage: /tpermission lower [level]
Lower ticket access
Options:
level— Permission level (text, optional)
Usage: /tpermission raise [level]
Raise ticket access
Options:
level— Permission level (text, optional)
/treset
Reset ticket data
Usage: /treset stats <option>
Reset ticket statistics
Options:
option— Type (text, required) Choices:tickets_closed,tickets_claimed,tickets_unclaimed,apps_managed.
Usage: /treset app_cooldown <user>
Unset application cooldown
Options:
user— User (user, required)
Usage: /treset application <user>
Delete application data
Options:
user— User (user, required)
/tstaff
Ticket utility commands
Usage: /tstaff claim
Claim the ticket
Usage: /tstaff unclaim
Unclaim the ticket
Usage: /tstaff assign <staff>
Assign the ticket to another staff member
Options:
staff— Staff member to assign the ticket to (user, required)
Usage: /tstaff transfer <staff>
Transfer the ticket to another staff member
Options:
staff— Staff member to transfer the ticket to (user, required)
Usage: /tstaff transfer-ownership <user> [remove_creator]
Transfer the ownership of the ticket to another user
Options:
user— User to transfer the ticket to (user, required)remove_creator— Should the original creator of the ticket be removed? (true/false, optional)
Usage: /tstaff priority [priority]
Change the priority of the ticket
Options:
priority— Ticket priority (text, optional)
Usage: /tstaff follow
Follow the ticket
Usage: /tstaff unfollow
Unfollow the ticket
Usage: /tstaff discuss
Discuss the ticket with other staff members
Usage: /tstaff history <user>
View the ticket history of the specified user
Options:
user— User (user, required)
Usage: /tstaff transcripts [created_by] [claimed_by] [closed_by] [category] [rating]
View a list of transcripts based on the specified filters
Options:
created_by— Ticket created by (user, optional)claimed_by— Ticket claimed by (user, optional)closed_by— Ticket closed by (user, optional)category— Ticket category (text, optional)rating— Ticket rating (text, optional) Choices:None,⭐☆☆☆☆,⭐⭐☆☆☆,⭐⭐⭐☆☆,⭐⭐⭐⭐☆,⭐⭐⭐⭐⭐.
Usage: /tstaff open <user> <category>
Force open a ticket for another user
Options:
user— User to open the ticket for (user, required)category— Ticket category to open the ticket in (text, required)
/tstats
Show ticket statistics and open ticket insights
Usage: /tstats overview
Show an overview of open tickets and response metrics
Usage: /tstats category <category>
Show statistics for a specific ticket category
Options:
category— Ticket category (text, required)
/tuser
Manage ticket users
Usage: /tuser add <user>
Add user to ticket channel
Options:
user— User to add (user, required)
Usage: /tuser remove <user>
Remove user from ticket channel
Options:
user— User to remove (user, required)
Usage: /tuser remove_all
Remove all added users from the ticket channel
Usage: /tuser list
List all users added to the ticket channel
Permission and availability
Discord only displays commands available to your role and context. Member-management commands also require Lyxia’s role to be high enough in the Discord role list.
Lyxia is private
Lyxia is a private TSHE bot. It is configured for this community and cannot be invited to, copied for, or used in another server.