Data	Retention
Lyxia message snapshots	Automatically purged after 90 days
Lyxia privileged dashboard-action audit records	Automatically purged after 90 days
Lyxia dashboard export cooldown	One export per hour through the dashboard implementation
Lyxia dashboard deletion cooldown	One deletion action per seven days through the dashboard implementation
Lyxia dashboard login cookie	Configured for up to seven days unless cleared or invalidated

Event-driven retention

Temporary family proposals expire at their configured deadline.
AFK records can be removed when AFK ends; expired reminders and completed polls/workflows can be deleted by their handlers.
Temporary voice records and channels can be removed after the channel ends.
Session access can be revoked and cookies can be cleared on logout or expiry.
Support notices, cooldowns, inactivity state, and similar workflow records can be removed or replaced when no longer applicable.

Records without a promised fixed period

Lyxia archives and copied media remain until an administrator deletes them. Moderation, reports, appeals, tickets, applications, transcripts, staff records, invoices, security events, invite history, and other operational records are retained as reasonably necessary for their stated purpose. This can include protecting members, investigating evasion, resolving disputes, processing appeals, meeting accounting needs, proving staff action, or establishing or defending legal claims.

Deleting a Discord message is not the same as deleting every record

Removing a message from Discord does not automatically remove an existing snapshot, transcript, archive, report, case, audit entry, copied attachment, or backup. Submit a privacy request if you need related stored records reviewed.

What a deletion request does

The built-in Lyxia deletion workflow anonymises snapshot content/profile fields, report reasons/target content, AutoMod snippets/stored content, warning reasons, and revokes sessions; it deletes AFK, escalation, and Roblox-link records. Other records may require manual review. Requests concerning Lyxia may result in:

Erasure of a record or copied media.
Anonymisation or removal of identifying/content fields while retaining a minimal event record.
Restriction of access or future processing.
Refusal or partial retention where identity cannot be verified or continued processing is necessary and lawful, including safety, another person’s rights, legal obligations, accounting, abuse prevention, or legal claims.

Backups and residual copies

Deleted information may remain temporarily in secured backups, caches, logs, or Discord-controlled systems until overwritten or expired. It will not be intentionally restored to normal use after a completed deletion except where needed for disaster recovery, security, or legal requirements.

Request review

Send your Discord user ID and request to [email protected]. Staff will search reasonably identifiable records across Lyxia's systems and explain the outcome or any lawful limitation.