Administrators keep the server running: channels, roles, bots, tickets, and escalated cases. They are the bridge between the moderation team and senior leadership.

Responsibilities

Maintain channels, roles, bot settings, and ticket workflows
Handle escalated moderation cases and operational requests
Review logs and ensure staff actions are properly documented
Support moderators with tools, permissions, and procedural questions
Onboard new staff with the tools and access they need
Audit the role hierarchy and permission setup regularly
Escalate security-sensitive or high-impact changes

Role access and authority

Full moderation and case-management scope
Review appeals and complex tickets
Support server settings and operational audits

Escalation

Receives cases from: Head Moderator
Escalates cases to: Security Administrator

Staff accountability

Permissions must be used for legitimate server operations. Staff actions can be logged and reviewed by higher staff or the owners.

How is this role obtained?

Owner roles are private and unobtainable. Other staff roles are available only through official recruitment, assessment, and promotion; asking for a role does not grant it.