THE TSHE FIELD GUIDE

Find your way.

Everything you need to find your way around TSHE.

87 documents 10 sections
DOCUMENTATION / STAFF / ROLES

Executive Administrator

Responsibilities, authority, access, and escalation for the Executive Administrator staff role.

The Executive Administrator runs the staff team’s machinery — schedules, coverage, onboarding, performance tracking, and morale — so administrators and moderators can focus on real work instead of logistics.

Responsibilities

  • Coordinate day-to-day staff activity, coverage, and scheduling
  • Track staff performance, activity, and training progress
  • Run onboarding and offboarding for new staff members
  • Handle routine staff disputes and wellbeing checks before they reach leadership
  • Maintain staff documentation: rosters, notes, strikes, and handover records
  • Support Administrators and Head Moderators with team coordination
  • Report team health, staffing gaps, and risks to the Executive Manager

Role access and authority

  • Coordinate staff scheduling, onboarding, and reviews
  • Review staff conduct and performance
  • Support recruitment and the application process

Escalation

  • Receives cases from: Security Administrator
  • Escalates cases to: Executive Manager
Staff accountability

Permissions must be used for legitimate server operations. Staff actions can be logged and reviewed by higher staff or the owners.

How is this role obtained?

Owner roles are private and unobtainable. Other staff roles are available only through official recruitment, assessment, and promotion; asking for a role does not grant it.