DOCUMENTATION / STAFF / ROLES
Senior Moderator
Responsibilities, authority, access, and escalation for the Senior Moderator staff role.
Senior Moderators take on the hard cases — appeals, raids, major reports — and act as the first line of coaching for the rest of the moderation team.
Responsibilities
- Lead difficult or sensitive moderation cases
- Review appeals objectively and avoid conflicts of interest
- Coordinate moderation response during raids or major incidents
- Review major reports and serious enforcement decisions
- Coach Moderators and Trainees
- Step in as acting Head Moderator when required
- Flag recurring problems and propose policy improvements
Role access and authority
- All frontline moderation actions
- Approve or execute serious enforcement
- Handle lockdowns, raids, and escalated cases
Escalation
- Receives cases from: Moderator
- Escalates cases to: Head Moderator
Staff accountability
Permissions must be used for legitimate server operations. Staff actions can be logged and reviewed by higher staff or the owners.
How is this role obtained?
Owner roles are private and unobtainable. Other staff roles are available only through official recruitment, assessment, and promotion; asking for a role does not grant it.