Trainee — Trainee is the entry point to staff: limited permissions, real cases, and a training period where every action is reviewed for quality.
Moderator — Moderators are the backbone of everyday enforcement — reports, warnings, timeouts, and de-escalation — and the first point of contact for members when something goes wrong.
Senior Moderator — Senior Moderators take on the hard cases — appeals, raids, major reports — and act as the first line of coaching for the rest of the moderation team.
Head Moderator — The Head Moderator leads the moderation team day to day — triaging reports, reviewing decisions, and handling escalated, complex, or sensitive cases.
Administrator — Administrators keep the server running: channels, roles, bots, tickets, and escalated cases. They are the bridge between the moderation team and senior leadership.
Security Administrator — Security Administrators own the most sensitive layer of server configuration — security, incident response, and review of high-impact changes — and supervise the administration tier below them.
Executive Administrator — The Executive Administrator runs the staff team’s machinery — schedules, coverage, onboarding, performance tracking, and morale — so administrators and moderators can focus on real work instead of logistics.
Executive Manager — The Executive Manager is the top of the ordinary staff ladder and the founders’ principal delegate. They own day-to-day direction of the server: staff performance, cross-team priorities, policy, and the highest-level escalations.
Owner — The Founders role is the highest authority in the server. Both founders share equal standing and final responsibility for the community — neither outranks the other. Everything the staff team does ultimately answers to the founders.