Moderation Confidentiality & Case Discussion
Do not publish ticket transcripts, internal notes, reporter identities, staff deliberations, or restricted case evidence without authorisation. Confidentiality protects safety and privacy; it is not a promise that no relevant staff member will review a case.
Members may discuss their own experience in good faith, but must still protect other people’s private information and must not use partial records to incite harassment or obstruct an active review.
Staff should share case information only with people who need it for moderation, safety, appeal, audit, platform reporting, or lawful process. Curiosity, gossip, and status are not legitimate reasons for access.